FAQs
Account
- I am an administrator/decision maker, how can I manage my subscription accounts (add or remove members)?
- I’m responsible for the financial matters of my company. How can I access the invoices/receipts?
- How can I upload my logo to personalise the reports and smartlinks I send to my clients?
- How to modify my profile information? (email, password, name, etc.)
- What should I do if my access is expired?
- Can I log in to more than one device simultaneously?
- How can I search for a property?
- How to draw a custom boundary on the map?
- How can I find a property by reference?
- How can I find properties listed by private owners (FSBO)?
- How can I find properties listed by a specific agency?
- How can I sort search results?
- How can I share information with my clients about one or more properties I’ve seen on CASAFARI?
- How can I add a property as a favourite?
- How can I create a folder with my favourite properties?
- How can I share information with my clients about my Favourite properties?
- How can I manage my favourites?
- How many favourites can I have?
- How can I monitor my portfolio?
- How can I monitor my entire farming zone?
- How can I monitor my competitors?
- How do I know if a property is still available for sale or rent?
- There is a comments box in each property. Who can see my comments?
- Why do I see watermarked photos of an agency that is no longer advertising the property?
- What does this message in the property page’s History mean? : “We started to track this source when this property was already inside their portfolio.”
- Can I add/edit a listing on CASAFARI?
- How can I create a market alert with my preferred property characteristics?
- How can I manage/edit my alerts?
- How can I change the frequency of email alerts?
- How many alerts can I have?
- What is CASAFARI Connect and how can I use it?
- How do I know which properties are available for commission sharing?
- How can I set my commission rules for shared deals?
- Can I send a partnership request for an agency in another country even if I don’t usually work in this market?
- How can I activate my Lead Magnet?
- How can I build and customise my microsite?
- Where can I see my Lead Magnet results?
- How can I perform a Market Analysis?
- What are outliers?
- What can I do in the Heatmap tool?
- What can I do in the Price Distribution tool?
- What can I do in the Time Series tool?
- In which locations can I conduct my analysis?
- How can I extract a market report?
- How can I perform a property valuation?
- How can I delete or add comparables to my analysis?
- Where can I see comparables with real closing prices?
- In the list of comparables, what is the difference between sold properties shown in purple and sold properties labeled in black?
- What is the difference between a sold property and a delisted property?
- How is the estimated value calculated?
- How can I create a valuation report?
- Why can’t I download the PDF valuation report, only the smartlink?
- How can I generate the report in a different language for my client?
- Why am I not getting comparables?
- Where can I see my past Valuations?
- How often is data from sources/portals updated?
- How does CASAFARI know the location of a property?
- What is the difference between All properties vs. All listings?
- Where can I submit my feedback?
- I found the same property twice. What can I do?
- How can I report a bug?
- I can’t find a specific location. What can I do?