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FAQs

Account

I am an administrator/decision maker, how can I manage my subscription accounts (add or remove members)?
I’m responsible for the financial matters of my company. How can I access the invoices/receipts?
How can I upload my logo to personalise the reports and smartlinks I send to my clients?
How to modify my profile information? (email, password, name, etc.)
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Property Sourcing Search

How can I search for a property?
How to draw a custom boundary on the map?
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How can I sort search results?
How can I share information with my clients about one or more properties I’ve seen on CASAFARI?
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How can I create a folder with my favourite properties?
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How can I monitor my entire farming zone?
How can I monitor my competitors?
How do I know if a property is still available for sale or rent?
There is a comments box in each property. Who can see my comments?
Why do I see watermarked photos of an agency that is no longer advertising the property?
What does this message in the property page’s History mean? : “We started to track this source when this property was already inside their portfolio.”
Can I add/edit a listing on CASAFARI?

Alerts

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Connect

What is CASAFARI Connect and how can I use it?
How do I know which properties are available for commission sharing?
How can I set my commission rules for shared deals?
Can I send a partnership request for an agency in another country even if I don’t usually work in this market?

Lead Magnet

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Where can I see my Lead Magnet results?

Market Analytics

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In which locations can I conduct my analysis?
How can I extract a market report?

Property Valuation

How can I perform a property valuation?
How can I delete or add comparables to my analysis?
Where can I see comparables with real closing prices?
In the list of comparables, what is the difference between sold properties shown in purple and sold properties labeled in black?
What is the difference between a sold property and a delisted property?
How is the estimated value calculated?
How can I create a valuation report?
Why can’t I download the PDF valuation report, only the smartlink?
How can I generate the report in a different language for my client?
Why am I not getting comparables?
Where can I see my past Valuations?

Data

How often is data from sources/portals updated?
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What is the difference between All properties vs. All listings?
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I found the same property twice. What can I do?
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I can’t find a specific location. What can I do?

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I am experiencing a payment error. What can I do?

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Property Sourcing Search
Can I add/edit a listing on CASAFARI?

Can I add/edit a listing on CASAFARI?

Through CASAFARI, you can’t edit or add a new listing.
In order to make any changes to the platform, including new listings, they must occur on the original real estate websites. CASAFARI will then update the information automatically.

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Updated on February 29, 2024

What does this message in the property page’s History mean? : “We started to track this source when this property was already inside their portfolio.”

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